What is SurfEasy?

SurfEasy is a fast-growing and innovative company providing easy-to-use solutions to protect the online privacy and security of users across the globe. We believe that everyone, regardless of technical ability, has the right to protect their online privacy.

Our VPN applications have been installed multiple millions of times by customers around the globe and we are proud to be leaders in the category. We have users in almost every country in the world, and we recently started to work with partners who have hundreds of millions of users.  To top all that, we are now part of Opera, a Software Company trusted by hundreds of millions of users and we are the VPN arm of Opera that launched the free Opera VPN for Browser, Opera VPN iOS and Opera VPN Android.

Working at SurfEasy means you will always have challenging projects and be a part of a company that has been experiencing steady growth, great reviews and financial success.  It is an exciting time for the company as it is ramping up, but it’s the perfect time to join since you will still have big impact on the culture and the work.

Marketing Manager

What’s the role?
The primary focus of this role will be to manage the customer journey with a focus on free to paid user conversion and retention.  Reporting into the VP Product Marketing, this new role is a fantastic opportunity to help SurfEasy propel its growth by utilizing existing tools and creating new programs from scratch.

What do you need?

• 5+ years progressive experience in digital marketing
• Strong background in install base management, customer re-engagement and retention strategies.
• Strong analytical skills and experience with analytics programs like Google Analytics, Mixpanel and Optimizely
• Ability to self-direct and take ownership
• Someone who is not afraid to take risks and try new things, knows it’s ok to try and fail, but learn and improve.
• Passionate about marketing and kicking ass!

Key Responsibilities:

• Increase paying user base.
  • Improve Conversions from free / Starter plans and reduce Churn.
• Support these goals by:
  • Working with Product team to improve on-boarding and messaging
  • Working with Social Media team to improve overall engagement
  • Working with Acquisition team to enhance acquisition programs
  • Owning  Marketing Campaigns to installed base
  • Owning freemium / rewards strategy and platform
  • Owning Push and Email notifications strategy and platforms

Perks

• Be a leader in a fast-growing consumer brand
• Contribute to patentable technology development
• Work alongside an amazing team in our downtown Toronto office
• Enjoy free coffee, snacks of your choice and a fridge stocked with beer

Compensation

• Full-time salary negotiated based on experience
• Full benefits program with no waiting period

Okay how do I apply?

Please include your resume, cover letter with salary requirements AND URLs of your LinkedIn, Angellist, Github, Stack Overflow, and Bitbucket profiles (where available).