Direct Marketing Manager full-time
SIRIUS Satellite Radio Canada, one of Canada's 50 Best Managed Companies and one of North America's 50 Most Engaged Workplaces, is the country's leading audio entertainment company with more than one million subscribers.
SIRIUS offers 120 channels of commercial-free music, premium sports, news, talk and entertainment programming from studios in Vancouver, Toronto, Montreal and New York. SIRIUS offers listeners unparalleled coast-to-coast signal coverage and digital quality sound broadcast from four high-orbit satellites.
SIRIUS is the Official Satellite Radio Partner of the CFL, NFL and NASCAR and broadcasts live play-by-play games of the CFL and NFL games. SIRIUS is also the exclusive satellite radio home of CBC's Hockey Night in Canada Radio. In addition, SIRIUS broadcasts live NASCAR races, Barclays English Premier League and UEFA Champions League soccer.
SIRIUS products for the car, truck, home, RV and boat are available in more than 3,500 retail locations, including Best Buy, Canadian Tire, Centre Hi-Fi, Costco, Dumoulin, Future Shop, Home Hardware, London Drugs, The Source, Visions, Wal-Mart, 2001 Audio Video and independent retailers.
SIRIUS Canada's automotive partners include Aston Martin, Audi, Bentley, BMW, Chrysler, Dodge, Ford, Jaguar, Jeep, Land Rover, Lincoln, Mazda, Mercedes Benz, MINI, Mitsubishi, Pana-Pacific, Subaru, Volkswagen, Volvo and the Canadian Automobile Association (CAA). SIRIUS automotive partners make up nearly 60 per cent of light vehicle sales in Canada.
All SIRIUS programming is available for a monthly subscription fee of only $14.99. Visit www.sirius.ca to listen to SIRIUS live, or to purchase a SIRIUS radio and subscription.
MANAGER, DIRECT MARKETING
The Manager, Direct Marketing manages customer acquisitions marketing programs targeting customers across Canada. This position is responsible for creating, managing and executing direct marketing programs (mail, outbound telemarketing and online communications), associated projects, and vendors (direct marketing agency, lettershop, data vendor, etc).
KEY ACCOUNTABILITIES
- Manage all aspects of the execution of quarterly subscriber acquisition direct marketing campaigns, including:
- Agency briefings
- Lettershop execution
- Customet Data Management
- Workback schedules
- Inventory
- Budgets
- Targeting
- Testing plans
- Post analysis
- Manage all aspects of the execution of ongoing weekly DM, OTM and EM customer winback campaigns
- Increase response rates by optimizing customer communications at each touch-point in the winback lifecycle
- Create new opportunities to identify new target segments and design new campaigns
- Track and manage project and program budgets ensuring all budget targets are met
QUALIFICATIONS
- University degree/college diploma in business or commerce
- 3-5 years of industry experience in direct marketing
- Experience developing and managing direct marketing campaigns
- Excellent oral and written communication skills
- Excellent project management skills
- Experience with analyzing and manipulation customer data (Excel and Access)
- Ability to manage multiple tasks, deadlines and priorities
- Superior attention to detail
- Ability to manage multiple tasks, deadlines and priorities
- Self-starter