APPLICATIONS ARE INVITED FOR THE FOLLOWING

FULL-TIME REGULAR POSITION

Position:

Web Communications Administrator

Division:

Communications & Marketing

Reporting To:

Liz Verhoeve, Senior Manager, Communications & Marketing

Summary:

The incumbent oversees web communications, provides oversight for the JIBC website and JIBC intranet and manages the maintenance and development of content, design, and front end functionality. This includes providing ongoing evaluation of JIBC’s web properties. This position requires experience writing compelling web content, an understanding of user experience (UX), and familiarity working with CRM software in order to market JIBC programs, and service our students and clients. This position also manages and implements email marketing, social media, online resources and websites affiliated with JIBC. In addition, the position contributes to general duties in the Communications & Marketing Department.

Primary Responsibilities:

• In conjunction with the Senior Manager, Communications & Marketing, provide oversight and direction of the JIBC website and intranet
• Manage, review, and edit content for the JIBC website which promotes JIBC programs and encourages enrollment
• Manage, review, and edit content for the JIBC intranet which provides internal communications and resources to JIBC staff
• Provide recommendations and best practices for user experience when building webpages
• Provide overall support for maintaining the website in Drupal as one of JIBC’s Site Administrators
• Develop and deliver ongoing professional education of Content Editors and Local Admins in using Drupal and writing web-friendly content
• Manage and implement evaluation of the website, including regular analysis of Google Analytics data, user testing, surveys and other tactics
• Manage and implement search engine optimization of the website for the internal site search and external search engines
• Manage and implement maintenance of the Website Style Guide
• Monitor, research, and report back on new web communications practices and incorporate into JIBC practices

Compile information and disseminate weekly employee e-newsletter

• Manage and implement JIBC email marketing
• Maintain and monitor JIBC’s social media platforms
• Provide oversight and support for online resources and websites affiliated with JIBC

Qualifications & Requirements:

• A diploma or undergraduate degree in a related field (e.g. communications, marketing, web development, web analytics)
• At least four years of experience in overseeing content, design and front end functionality for a large website
• Experience working as part of a communications/ marketing team and independently
• Advanced understanding of website user experience and usability
• Demonstrated ability in web design and writing for the web
• Substantial experience working with web content management systems and web editing software specifically, Drupal
• Advanced knowledge of HTML
• Substantial experience using Adobe Creative Suite and web analytics tools including Google Analytics
• High proficiency with Microsoft Office suite
• Experience in a post-secondary educational environment is an asset

Key behavioural competencies that will be assessed in the evaluation process include:

1. Organizational Skills
2. Prioritizing & Multi-tasking Skills
3. Customer Service Skills
4. Attention to Detail
5. Interpersonal Skills
6. Verbal/Written Communication Skills

Additional Information:

If selected for an interview a presentation of a portfolio demonstrating the candidate’s previous work in creating web content, design and development will be required. Candidates being considered for this position will undergo a test of their proficiency in Drupal as well as copy editing. Computer testing involving Word, Excel, Typing, Data Entry, Grammar & Proofreading will also be conducted.

35 hour work week / 7 hours per day; competitive benefit package including defined benefit pension.

Salary Range:

$1,942.51 - $2,081.60 bi-weekly (BCGEU Position – Grid 18)

Posting Date:

November 10, 2015

Closing Date:

November 30, 2015

Start Date:

ASAP

Previous applicants need not re-apply. Thank you.

The Justice Institute of British Columbia is an equal opportunity employer and is interested in broadening the diversity of its staff.  We encourage applications from visible minorities, Aboriginal peoples and persons with disabilities.