Technical Writer, II - Mississauga, ON | Zebra Technologies Corporation | FreshGigs.ca | 27/07/17

Technical Writer, II Full-Time

Location: Mississauga, ON
Company Name: Zebra Technologies Corporation ()
Category: Copywriting / Writing

Overview

The primary purpose of the Technical Writer II is to develop end user documentation for a variety of Zebra Enterprise products. This role performs a variety of tasks to support and enable the delivery of user documentation to our external customers.Our mission is to establish best-in-class knowledge transfer and to contribute to overall customer satisfaction for users of our products.

Responsibilities

  • Researches, writes, illustrates, edits, and completes deliverables for mobile computing and scanner hardware and software projects following Technical Communication standards.
  • Under moderate supervision, follows the TechPubs Department Project Specifications to complete the assigned deliverables within the specified timeframe.
  • Follows Style Guide, Template, and Branding Guidelines to comply with Zebra standards.
  • Interacts with Subject Matter Experts to research procedures and technology concepts.
  • Escalates issues to get timely resolution before schedule is impacted.
  • Manages own time so projects are completed by due date.
  • Ensures project deliverables are loaded into information management systems (i.e., PLM, DAM) as approprate.

Qualifications

  • Bachelor’s degree in technical field
  • 2-5 years of experirence in technical writing or content development.
  • Aptitude for technology.
  • Strong professional work behaviors – strong attention to detail, teamwork, accountability
  • Knowledge of Adobe FrameMaker, Illustrator, RoboHelp, and other desktop publishing software applications.
  • Excellent interpersonal skills necessary to communicate with engineering, marketing, SMEs and external team members to obtain the information necessary to carry out assignments.
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