Essential Job Functions:

• Develop user documentation for new hardware and software products
• Maintain user documentation for existing hardware and software products
• Produce draft documents or proofs as needed
• Gather appropriate content for user documentation through interviews and interaction with other project team members and domain experts.
• Work with product marketing to gain understanding of customer types and propose documentation plan to meet customer needs
• Develop and maintain writing schedules that define team input requirements
• Responsible for managing writing efforts performed by contractors
• Develop and integrate graphics into written documentation as needed to better emphasize information or understand a concept
• Manage the lifecycle of existing documentation when needed for corrections, changes in company information, regulatory requirements, obsolescence, etc.
• Work with Purchasing to ensure documents are ordered and stocked as needed
• Complete user materials in compliance with Thermo Fisher Scientific branding and design guidelines
• Propose process improvements for developing, releasing and delivering user documentation
• Stay cognizant of industry advancements in providing effective user documentation, tools and processes
• Perform other duties as required within authorized compliance

Other Requirements:

• Excellent written and verbal communication skills
• Ability to breakdown a large task/concept into smaller tasks/ideas

Education/Experience

Qualifications:

• Diploma or Bachelor’s degree in a pertinent field.

Experience:

• 3+ years of technical writing experience
• Experience managing writing efforts performed by contractors a plus

Knowledge:

• Highly proficient with MS Word and Adobe FrameMaker
• Proficient with Adobe Acrobat
• Intermediate-level MS Windows knowledge
• Basic MS Excel knowledge
• Good computer skills

Highly Desired:

• Robotics or automation knowledge
• Aptitude for or knowledge of scientific concepts, subjects or instrumentation.

Desired:

• Knowledge of safety documentation requirements.