Studio Manager - Vancouver | Eastwood Cycle | | 26/05/14
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Studio Manager full-time

Location: Vancouver
Company Name: Eastwood Cycle ()
Category: Account/Project Mgmt, Business Dev/Sales, Marketing
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We are hiring a Studio Manager for our brand new spin studio located downtown Vancouver, opening summer 2014. The Studio Manager should be a natural leader who embodies the Eastwood culture and works towards exceeding our riders' experience. They will have a sense of ownership over the studio and ensure our values and brand are always held in high regard.


- Train front of house team members, evalute, & motivate all studio staff to ensure the entire team is operating with a highly personable and client-oriented attitude

  • Work at exceeding company goals and setting systems in place to meet rapid growth expectations
  • Supervise day-to-day studio operations
  • Provide high-level customer service and a tactful approach to resolving client issues or concerns in a positive and timely manner
  • Excude a high energy personality that enhance each and every client's experience

- Prior managerial and/or leadership experience

  • Experience in health/fitness, hospitality, or luxury brand retail
  • Superior customer service skills
  • Ability to create policies and procedures that can be duplicated
  • Enthusiasm for wellness and a passion for our brand
  • Excellent communication and interpersonal skills with team members & clients
  • Ability to work flexible/non-traditional hours [weekends included]
  • Highly organized and task oriented with the ability to meet deadlines and prioritize each operation
  • Sees issues and is comfortable working independently to resolve them
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