Studio Manager full-time
Location: Vancouver
Company Name:
Eastwood Cycle
(http://www.eastwoodcycle.com)
Category:
Account/Project Mgmt, Business Dev/Sales, Marketing

We are hiring a Studio Manager for our brand new spin studio located downtown Vancouver, opening summer 2014. The Studio Manager should be a natural leader who embodies the Eastwood culture and works towards exceeding our riders' experience. They will have a sense of ownership over the studio and ensure our values and brand are always held in high regard.
RESPONSIBILITES
- Train front of house team members, evalute, & motivate all studio staff to ensure the entire team is operating with a highly personable and client-oriented attitude
- Work at exceeding company goals and setting systems in place to meet rapid growth expectations
- Supervise day-to-day studio operations
- Provide high-level customer service and a tactful approach to resolving client issues or concerns in a positive and timely manner
- Excude a high energy personality that enhance each and every client's experience
REQUIREMENTS:
- Prior managerial and/or leadership experience
- Experience in health/fitness, hospitality, or luxury brand retail
- Superior customer service skills
- Ability to create policies and procedures that can be duplicated
- Enthusiasm for wellness and a passion for our brand
- Excellent communication and interpersonal skills with team members & clients
- Ability to work flexible/non-traditional hours [weekends included]
- Highly organized and task oriented with the ability to meet deadlines and prioritize each operation
- Sees issues and is comfortable working independently to resolve them
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