Position Summary:

The person in this position contributes to the operational effectiveness of the Remarketing team by managing the remarketing systems enhancements, resolving day to day issues and acting as the MB Canada liaison for remarketing systems. This individual is also responsible for accounting pertaining to vehicle sale proceeds and supports vendor relationship management.

Responsibilities:

Remarketing Systems

• Collect, document and prioritize Remarketing system enhancement requests
• Create Business Requirements Documents for any system enhancements and submit to IT
• Prepare User Acceptance Testing (UAT) documentation
• Conduct user acceptance and post-launch testing
• Attend weekly conference calls with the WebAMS team and counterparts from U.S. as the MBC liaison
• Enter trouble tickets for outstanding issues and regularly follow up on open tickets to ensure they are resolved in a timely manner

Manage MBC interest of new Gateway Lease-Return Application

• Create and maintain essential reports (e.g. grounding & sales reports)
• Responsible for maintaining system performance and ensuring that any issues are resolved in a timely manner
• Support lease-return process dealer communication/training by creating comprehensive presentations, work flows and training material

Vehicle Sale Proceeds Accounting

• Audit and reconcile incoming cash flow from vehicle sales
• Ensure sale funds are received accurately applied to account
• Audit BENS report weekly to ensure portfolio/accounting systems are free of errors/inconsistencies
• Monthly vendor invoice reconciliation and follow-up if necessary

Support Vendor Relationship Management

• Attend regularly scheduled calls with Remarketing vendors to resolve outstanding issues and discuss future enhancements and opportunities

Projects

• Support Remarketing projects and strategic initiatives
• Participate in project meetings and assist in project management

Analysis and Reporting

• Prepare and distribute standard report on a regular basis (e.g. monthly maturity report)
• Create ad hoc analyses and reports upon request, incl. data extraction from datamart (mainly in Excel format)

Requirements:

• College Diploma or University degree in IT and/or business management
• Excellent knowledge of Microsoft Office applications (Excel, PowerPoint, Word, Outlook, etc.)
• Strong knowledge of database management systems and applications (MS Access, etc.)
• Minimum of 3 years automotive experience, preferably in operations/marketing/remarketing/IT
• Ability to work under pressure in a team based environment
• Excellent interpersonal, communication and problem solving skills
• Ability to work and deliver results on a timely basis with minimum supervision
• Strong organizational skills with attention to detail
• Ability to deal with tight deadlines and handle multiple projects simultaneously
• Ability to understand and clearly explain key IT processes/requirements to business personnel as well as communicate business requirements to IT personnel
• Valid driver's license

Mercedes-Benz Canada Inc. is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.