StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology. We make it easy for IT professionals around the globe to find and get the part they need to enable their business solutions.
We innovate, design and make a wide range of unique, specialized or hard-to-find parts and accessories that connect and enhance business technology. Our friendly, professional and responsive employees, proprietary web resources and channel partners ensure that the right product is delivered to the IT professional.
Founded in 1985, we are a privately owned Canadian company, with operations in the USA and England. We have been named an INC 5000 honoree in the United States for 5 consecutive years, recognizing us as one of the fastest growing private companies. In 2009 and 2011, StarTech.com was named one of the 50 Best Small and Medium Employers in Canada and also recognized as one of the top 50 Best Managed Companies in Canada for the past two years.
Our customers love doing business with us because we provide exceptional customer service with lifetime support and exclusive online resources that save them time and money.
We are currently looking for a Product Manager. The Product Manager manages the lifecycle of products within an assigned product portfolio in both North America and the EU including competitive pricing, new/replacement and/or add-on products and obsolescence. Through development and execution of product plans the Product Manager drives product growth and margin targets within their portfolio. Reporting to the Director, Product Management, this position works closely with members of the Sales Team, Supply Chain and Product Marketing teams in order to achieve overall product growth and profitability.
Responsibilities include the following:
- Manage product lines by:
Ø developing and maintaining an extensive understanding of the competition and competitors’ products
Ø working closely with the Pricing and Cost Analyst to manage pricing strategy for the product line
Ø managing the product lifecycle from launch to market exit
Ø drive product selection process for new products, replacement products and add-on products
Ø understanding technology and market demands in order to develop new product opportunities for market segments
Ø communicating with vendors on product related issues
- Collaborating with Product Marketing to market product lines by:
Ø being the product champion; developing market plans for products with clear sales and profitability objectives and review quarterly
Ø working with marketing communications to create demand within key vertical and horizontal markets including print media, trade shows, direct marketing, and web marketing.
Ø defining requirements for packaging and documentation
Ø ensuring all website content is complete, accurate and compelling
Ø providing information/education sessions to sales teams as they relate to product, competitors and the marketplace
Ø serving as a subject matter expert when speaking with key customers and press relating to the product line
Ø occasionally attending trade shows and customer visits
This position will appeal to someone with a passion for technology who has the ability to balance short term product demands while focusing on future technology requirements, solid research and analytical skills. Managing a P&L is critical. Preference will be given to anyone with certification in Product Management (ex. AIPMM or PMC).
This position requires the following key traits and competencies:
ü Results and task focused with the ability to apply an analytical approach to information and facts
ü Methodical and systematic work style with the ability to multi-task in a fast paced entrepreneurial environment
ü Collaborative and team oriented
ü Strong attention to detail and a high degree of organizational skills
ü Ability to exercise independent judgment and initiative while being a strong implementer
ü Strong verbal and written communication skills