Marketing Coordinator & Business Services Supervisor - Vancouver, Burnaby, BC | Optimum Group | | 23/05/17
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Marketing Coordinator & Business Services Supervisor Full-Time

Location: Vancouver, Burnaby, BC
Company Name: Optimum Group ()
Category: Marketing / Strategy

Job summary : The Marketing Coordinator + Business Services Supervisor is responsible for coordinating all human resource and administrative related functions as well as broker contacts, communications and internal/external event planning. This role also provides administrative assistance to the Regional Vice President and Assistant Vice President as directed.

Job Description

Specific responsibilities

Marketing + Broker Management System

  • Broker set-up and maintenance in our dBase and Oracle systems (incl. broker code management, broker changes and cancellations)
  • Create and maintain all broker contracts and files;
  • Assist with EDI and eDoc set-up for brokers
  • Maintain the various broker databases;
  • Respond to broker inquiries, marketing items, change requests as required;
  • Follow up for late payments as requested by accounting department and provide updates to management
  • Analyze and compile broker visit data;
  • Plan, organize & implement all corporate activities in the region including the annual Board of Director meetings.
  • Plan, organize & implement in broker events such as the IBABC + CUISA conferences
  • Prepare and distribute broker marketing bulletins.
  • Coordinate the annual broker survey action plan, branch activity report and other relevant meetings to support the business plans.

Human Resources

  • Liaison with OGI Human Resource Department for all human resource related activities including new employees on-boarding, termination documentation, benefits information, vacation and performance management process, etc. support.
  • Supervise Business Services personnel (mailroom + reception).
  • Ensure all reception + mailroom functions are completed in a timely manner & high quality service levels are provided to our brokers.

Administration + Other

  • Lead the coordination of all budget related activities for admin department.
  • Manage the unclaimed property process.
  • Manage all office administrative and Burnaby Centre related items.
  • Support RVP and AVP in completion of monthly expense reports.
  • Lead, plan & implement all social committee activities and staff event celebrations.
  • Provide backup for Reception if no other approved resources are available.
  • Support the RVP, AVP and Regional Management Team on various tasks as required.

Experience and education

  • Management and leadership skills.
  • Proficient in MS Word, Excel, Power Point, working knowledge of MS Access.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize, maintain calm under pressure, meet deadlines and maintain strict confidentiality.

Qualities and aptitudes

  • Post secondary education.
  • Five years of related experience.
  • Accounting designation, an asset.
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