Marketing Administrator - Delta, BC | FPI Fireplace Products International | | 30/03/17
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Marketing Administrator Full-Time

Location: Delta, BC
Company Name: FPI Fireplace Products International ()
Category: Marketing / Strategy

In this dynamic, fast paced environment, the Marketing Administrator is responsible for working closely with the Sales and Marketing teams to provide administrative support and marketing assistance with a customer service approach, promoting all FPI products for all locations in Canada, USA and Australia.

Duties and Responsibilities


  • Coordinate Point of Purchase materials
  • Acquire estimates from printers and recommend printer suppliers
  • Obtain approval and Issue POs to printers including detailed ship lists
  • Respond to enquiries from branches and dealers regarding POP materials


  • Coordinate flyer layouts
  • Deliver flyer proofs and following up for signed approvals
  • Organize printing and shipping of flyers
  • Coordinate package assembly, organizing assistance as required


  • Generate claims lists for rebate cheques and enter rebate cheques into payables system
  • Prepare and provide reports to management analyzing promotions results
  • Respond to emails from consumers and dealers regarding promotions, claims and rebates
  • Close out promotions when they expire
  • Provide monthly Home Shows, Fairs and Events reports to sales managers and account executives
  • Provide a monthly and annual package of Home Shows, Fairs and Events reports to Senior Marketing Manager and VP Sales & Marketing
  • Respond to enquiries from stakeholders regarding homes shows, fairs and events

Home Shows, Fairs and Events

  • Receive and log home shows, fairs and events registrations
  • Set up and deliver leads management emails for home shows and fairs
  • Set up and deliver email invitations for events
  • Set up event promotions in promotions system and create and deliver rebate instructions

Customer Service and Teamwork

  • Respond to general inquiries with a customer service focus
  • Attend and participate in department and organization meetings
  • Maintain professionalism and act in a manner consistent with FPI mission and guiding principles
  • Follow all Health & Safety programs; actively participate in Health & Safety training with the purpose of gaining knowledge and understanding
  • Contribute to a positive work environment focusing on Lean and continuous improvement initiatives
  • Other related duties and projects as assigned


  • Excellent communication skills (written/verbal) in English
  • Strong organizational skills; able to prioritize and effectively manage multiple tasks simultaneously
  • Strong working knowledge of a variety of programs, including Microsoft Office (especially Excel), Adobe InDesign an asset
  • Ability to work both independently and with a team
  • Bilingual (French/English) an asset


  • Working toward or completed a Marketing diploma or degree


  • Previous experience working in Marketing or Administration desirable
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