Career Opportunity

Marketing & Administrative Coordinator

BCCCENT – LEXXON Training

Surrey – Lower Mainland, BC

BCCC Enterprises Inc. is a Management Services Company providing specialized services to a number of organizations including Lexxon Training.   Located in Surrey, BC, this position will provide marketing, communication and administrative support services. For more details on Lexxon Training visit: Lexxon.ca

Reporting to the Manager, Learning and Development & VP Marketing, the successful candidate will provide: marketing support for corporate websites, promotional events and sales materials, and support training related administrative services.

With a proactive and ‘make it happen’ approach, the Marketing & Administrative Coordinator will focus in these two primary areas:

Marketing and Communication Services

• Manage the updates to public websites (Lexxon. Kinetic, BCCCENT and Commissionaires BC)
• Manage updates of Commissionaires BC’s intranet in liaison with staff members and Manager Executive Services
• Provide support to Lexxon training, formatting and proofing PPTs, proposals, training materials and other externally facing deliverables
• Manage collateral updates for all businesses (Lexxon. Kinetic, BCCCENT and Commissionaires BC)
• Source and purchase promotional items for all businesses
• Provide tradeshow attendance support for all businesses
• Provide advertising support (insertion orders, art production delivery, schedules) for all businesses

Administrative Services

• Provide general administrative, reception and office management assistance and support
• Maintain the training calendar for Surrey, Kelowna and B2B off site training on master calendar and public website
• Book and notify all relevant parties for training sessions (students, facilitators, contractors)
• Ensure all training venues, equipment, catering and other requirements are arranged in advance of training including training materials and room set up
• Maintain a  stock of current training materials
• Forward pre-course information and training materials to internal and external customers
• Manage registration of training participants for B2C courses
• Collect and track training evaluation forms
• Liaise with external agencies to refer and coordinate student requests to complete program requirements
• Ensure data is provided to AR for billing and invoicing and maintain training revenue spreadsheet
• Schedule exams and ensure compliance with all exam requirements with external regulators (JIBC and ProSafe)
• Recommend and action opportunities to streamline or improve work processes
• Assist in the delivery of training sessions at a basic/administrative level if required
• Direct sales leads received by email or telephone to Sales Team
• Follow up on sales leads for B2C courses, registering participants including arranging receipt of payment in advance of course start date
• Support Sales by tracking sales and prospects and producing monthly pipeline
• Proactive in making sales calls as requested
• Provide back up support for Manager Learning and Development, ID services and uniform management, as required

Required Qualifications, Skills and Competencies:

• University degree or College Diploma  in Business, Administration, Marketing or Communications or equivalent education and experience
• Minimum 2 years experience in an office environment
• Able to prioritize, multi-task, and meet deadlines  within a dynamic work environment
• Excellent customer service skills
• High level of accuracy and attention to detail
• Ability to maintain secure and confidential information
• Ability to work within a collaborative team oriented environment
• Able to think logically, analyze information and effectively problem solve
• Capable of being security cleared by Federal Departments/Agencies
• No criminal record

Technical Skills:

• Intermediate Microsoft Office Suite (Outlook, Excel, Word and Power Point)
• Ability to learn workforce scheduling system
• 50 WPM accurate word processing
• Competent in WordPress and Expression Engine CMS (or equivalent) and/or willing to learn
• Experience in conducting market research
• Experience with copy writing, editing, proofreading
• Knowledge and experience using social media tools