Manager, Digital Development - Mississauga, ON | Bond Brand Loyalty Inc. | | 26/10/14
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Manager, Digital Development full-time

Location: Mississauga, ON
Company Name: Bond Brand Loyalty Inc. ()
Category: Communications, Marketing
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As our Manager, Manager Digital Development, you will:

  • Plan and manage to successful completion, all assigned projects possessing the following characteristics:
    • Digital Project sizes ranging from $10,000 to $1,000,000
    • Utilization of assigned Digital staff of 5 or more dedicated employees, plus management of external contractors and delivery partners, as needed
    • High proportion of internet-based delivery systems, components and operations
    • Provide consultative expertise to account managers and clients on technology and digital solutions, and on the role of digital and technology as a component of an overall client solution
    • Contribute to sales strategy by developing/recommending digital solutions targeted to client objectives.
  • Participate in Solution Development including:
    • To be the Digital point of contact for the Project Manager, Account Manager and client representatives to clarify, document and shape client expectations
    • Identify Digital products and services to be developed and delivered; engage appropriate Digital personnel, tap expertise of team to recommend alternative/superior courses of action
    • Defines goals and objectives and ensures communication to development team
    • Attend and participate in Proposal Development Meetings, present issues and recommendations, define scope of work, determine Digital proposal requirements
    • Prepare Digital contribution to Investment Summary and solution documentation, with assistance of Digital support team, and provide subject matter expertise on the technology components of proposals, white papers, presentations and other sales support initiatives.
    • Review budget and schedule with Digital Management, Project Manager and Account Manager
    • Primary visionary for all digital technology related solutions
    • Participate in presentation debrief for not sold proposals; perform presentation debrief with Account Team
    • Transition vision to development team and support Business Analyst in development of functional specification
    • Contribute to product strategy by maintaining current knowledge of leading edge digital solutions within Maritz and the industry, and recommending development opportunities.
  • Be the Digital single point of contact to perform/facilitate the following activity:
    • Participate in Working Sessions with Account Team and client to confirm/revise scope of project and client expectations
    • Draft solution overview describing Digital responsibilities, including scope, approach, project plan, risk and budget
    • Ensure that the Project Team establishes the project and enters task budgets into Oracle or obtains a copy of a Letter of Exception prior to commencing work on any project
    • Oversee system design and development with Digital team.  Ensure documentation of platform choice and system integration plan, administrative procedures, testing/walkthrough protocols and cycle time requirements.
    • Review and ensure all developed designs are sound, scalable and maintainable
    • Perform regular code and application design reviews
    • Provide digital expertise and experience to development team
    • Manage the project plan and budget, record task progress, document achievement of milestones, obtain sign-off on deliverables, communicate progress to Account Team and client (as appropriate) through weekly status meeting using prepared project status reports.
    • Inform the Project team of any/all project changes after the submission of the proposal, which cause a significant change in project scope, schedule, risk and/or budget (i.e., requires PCN).
    • Oversee systems design, development, and implementation
    • Research and resolve all systems and project administration issues
    • Provide final approval for system roll-out
  • Perform Project Operations
    • Ensure adequate testing protocols are followed before the system goes “live” or that client, AM and PM understand the risks of non-compliance
    • Provide Digital point of contact for changes in the project scope; manage project changes acknowledgement (i.e. PCA) function
    • Communicate with Project Manager on all aspects of systems and administration operations
    • Recommend corrective action based on Benchmarks or other client feedback
    • Initiate Digital Audit of operations, when warranted
    • Perform value-added market data analysis to justify client expenditure and/or project results; deliver reader-friendly Executive Summaries
    • Create billable, new opportunities for Maritz to capitalize on information management
    • Manage role responsibilities within/to Quality Management System (QMS)

As our Manager, Digital Development, you have:

  • Advanced knowledge of current digital technologies
  • Comfortable working in an agency environment
  • Strong written and verbal communications skills
  • Strong consultative and facilitation skills
  • Strong interpersonal skills and ability to work effectively in a team environment
  • Strong organizational and time management skills
  • Self directed, ability to function in a deadline-driven environment with minimal supervision
  • Practiced research skills using current technology (i.e. PowerPoint)
  • Excellent presentation skills
  • Post Secondary + Computer Science degree or related other
  • 3+ years experience managing people in a related field
  • 3+ years pre-sales experience
  • 7+ years general business experience
  • Mobile expertise and knowledge an asset

This is your opportunity to join an exceptional team who works hard, has fun and goes above and beyond each day to exceed our clients´ expectations with an entrepreneurial spirit and in a corporate culture that inspires innovation and teamwork

If this describes YOUR career goals, then apply online today!

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