Director of Communications, Channels and Content - Toronto | Rogers Communications Inc. | | 18/10/13
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Director of Communications, Channels and Content Full-Time

Location: Toronto
Company Name: Rogers Communications Inc. ()
Category: Business Development, Communications, Marketing / Strategy

Reporting directly to the Senior Director of RCI Communications, the Director of Communications for Channels and Content will lead a team of internal communicators to evolve Rogers main internal channels and create a real-time content strategy to drive a deeper connection between employee communication and top quartile business performance. This leader is responsible for the following day-to-day activities:

  • Create a compelling channel and content strategy that reflects the dynamic, real-time environment of today’s telecommunications industry
  • Oversee the ongoing management of company intranet; making it the ‘go to source’ for employees – driving readership and overall effectiveness
  • Advance internal communications from professional, strategic communications to a facilitator of dialogue that drives business outcomes and employee engagement
  • Lead a strategic, compelling editorial agenda for employees that builds pride, drives engagement and performance
  • Evolve how and what we communicate to reflect the young, dynamic nature of our workforce including multi-media and web 2.0
  • Work closely with entire corporate communications team to source content and drive a real-time communications agenda across the organization
  • Develop a strong working relationship with channel partners in Information Technology, as well as agency/third-party vendors to drive maximum performance
  • Manage and provide guidance to 4 communication and intranet professionals
  • Help create a content management team model
  • Manage employee engagement strategy and execution during issues and crisis communications
  • Motivate, inspire, develop the skills and build a team to deliver best-in-class communications
  • Manage assigned budget
  • Other duties as assigned


  • Minimum 10-12 years of experience in the communications industry, developing and executing targeted strategies
  • Strong internal communications background and understanding of intranet and digital platforms
  • Proven experience leading a Communications team, with the ability to work independently
  • Impeccable communications skills, both written and verbal
  • Proactive approach and creative problem solving skills
  • Great collaborator and team player who likes engaging others
  • Strong and proven experience fostering relationships with executives, partners, stakeholders, and cross-functional teams
  • High capacity; able to juggle a large volume of projects with shifting priorities
  • Ability to thrive in a high pressure, real-time environment
  • Possess excellent time-management and organizational skills

Schedule: Full Time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, Ontario
Travel Requirements: Up to 10%
Posting Category/Function: Communications & Corporate Communication

In joining Rogers, you become part of Canada’s most dynamic communications and media company.  We make sure our customers stay inspired, informed and in touch with advanced networks, powerhouse media brands, and technologically advanced communications services.  We are passionate about being first to deliver innovation that makes a difference in the lives of Canadians.

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