Customer Support Specialist / Junior Web Developer - Vancouver | Blender Media Inc. | FreshGigs.ca | 15/02/17
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Customer Support Specialist / Junior Web Developer Full-Time

Location: Vancouver
Company Name: Blender Media Inc. ()
Category: Web Design / Development

WHO WE ARE

Blender is an award-winning, digital agency specializing in website design and investor marketing solutions. In the last decade we have worked with over 500 publicly traded and private companies providing digital strategy, design, development, and marketing campaign management.

WHAT WE'RE LOOKING FOR

Reporting to the department manager, the Customer Support Specialist / Junior Web Developer will be responsible for maintenance and updates to client websites. The ideal person for this position is a forward thinker and critical decision maker with a strong technical background.

Responsibilities include:

  • Updating and daily maintenance of client websites
  • Providing support to Blender clients by email and phone
  • Email distribution and subscriber list management for clients
  • Liaise with design, development, projects and sales teams to fulfill client requests
  • Completing Internal projects
  • Quality Assurance testing

YOU WILL BRING TO THE TABLE

  • Experience with HTML5, CSS, jQuery and CMS (Wordpress or other), Adobe Dreamweaver, Photoshop, Acrobat Pro, and Microsoft Office
  • Basic knowledge of the Canadian Anti-spam legislation and web accessibility
  • 2+ years of customer service experience, providing both email and phone support
  • Customer service oriented with a natural desire to care for the needs of others
  • Exceptional communication skills, both written and verbal
  • Must be organized and detail oriented
  • Self-motivated and eager to learn
  • Positive attitude and a team player
  • Ability to prioritize and work on multiple projects at the same time

Office Location

430 - 1190 Melville Street, Vancouver
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