Creative Manager, Brand Communications - Vancouver BC | LUSH Handmade Cosmetics Ltd. | | 04/04/14
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Creative Manager, Brand Communications Full-Time

Location: Vancouver BC
Company Name: LUSH Handmade Cosmetics Ltd. ()
Category: Advertising / Branding, Communications, Marketing / Strategy

LUSH North America supports 182 retail stores in Canada and the USA, a mail order business based in Vancouver, and manufacturing centers in Vancouver and Toronto. We are looking for a dynamic and creative individual to join our Communications Team as a Creative Manager. The position reports to the Director of Brand Communications. This is a Creative Director type roll but at a Manager level.

LUSH Fresh Handmade Cosmetics is a rapidly growing, Vancouver-based retailer and manufacturer known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, environmental activism and a fun and funky atmosphere. We are dedicated to fighting animal testing, practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

Your core responsibilities will include:

  • Managing the team dynamics, roles and responsibilities of an existing creative team that includes 8 print and digital Graphic Designers, a Photographer and a Videographer
  • Contributing to generating branding strategy with a team of brand managers for the North American business
  • Working with the brand managers to create, develop and execute ideas/campaigns with competing deadlines
  • Creating an environment where your creative team can develop, fully contribute and grow in their roles
  • Provide feedback, guidance and support to you creative team members on the execution of their responsibilities and roles
  • Focusing on the big picture but also making your team the hero without micromanaging
  • Filtering and managing feedback from other channels to share and execute ideas and goals with your team while streamlining the communication flow

You bring the following qualifications:


  • At least 3-5 years experience in a Creative Management role
  • University degree with formal design education and training
  • You have significant experience leading creative teams
  • Ability to inspire a team of talented and creative, bright minds
  • A global and creative thinker, able to quickly develop solutions to challenges
  • Ability to delegate, provide quality control, manage priorities and meet continuous deadlines
  • Strong and engaging communication and presentation skills
  • Exceptional planning and organizational skills
  • Flexibility to work in an open, fast paced, collaborative environment
  • Your experience includes having worked in a variety of technical design areas
  • Experience working with an in-house creative team over a period of time
  • Examples of successful team development and relationship management
  • Demonstrated leadership and support in taking over an existing creative team
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