Coordinator, Stakeholder Relations and Communications - Ottawa, ON | City Of Ottawa | | 23/01/17
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Coordinator, Stakeholder Relations and Communications Full-Time

Location: Ottawa, ON
Salary: $69,895.28 - $85,723.82 annually
Company Name: City Of Ottawa ()
Category: Communications, Public / Investor Relations

Job Summary

The Coordinator, P&I Portfolio Communications and Stakeholder Relations is responsible for supporting the DCM concerning community engagements through the development of presentations, researching and writing speaking notes, issue briefings, community stakeholder profiles, etc. The Coordinator is responsible for developing and implementing an integrated P&I Communication Plan and Media Strategy in consultation with Communications and Customer Services. The Coordinator also works closely with Communications and Customer Services staff with respect to the development of a variety of communications documents, and participates in media relations and media issue management activities for the Portfolio.

The Coordinator is also responsible for the development and management of the P&I Portfolio's Stakeholder Relations Engagement Strategy and associated processes, identifying requirements and methodologies, developing and implementing stakeholder engagement forums and ensuring the smooth and flexible sharing and exchange of information arising from the forums. The Coordinator is responsible for identifying the business requirements and working with Information Technology to develop and maintain a stakeholder database for the tracking and analysis of all stakeholder input including identifying trends and common issues, and in anticipating stakeholder reactions and responses.

The Coordinator, P&I Communications and Stakeholder Relations coordinates projects by managing timelines, communicating priorities, monitoring progress, keeping management apprised, etc., concerning the development of stakeholder engagement and other communications products. The Coordinator conducts research, synthesizing a variety of information in order to understand the implications of issues, policies and inquiries, and prepares regular reports for the DCM Office.

The Coordinator also organizes, directs, coordinates and functionally supervises staff in the development and coordination of stakeholder relations and communications activities and projects for the P&I Portfolio.

Education & Experience

Four (4) year degree in Public or Business Administration, Communication and Marketing, Journalism or a related discipline.

Minimum of (three) 3 years experience in a directly related field.

*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.

Language, Certificates & Licenses

English oral, reading, writing



  • Regulations and practices governing the proceedings of corporate committees at the senior management level, as well as Council and its standing committees
  • The City's political and governance structure, as well as the City's corporate senior management structure, its committees and related governance
  • The main issues and challenges facing the City of Ottawa and the corporation's legislative protocol
  • The functions and responsibilities of municipal government, its operations, City corporate and departmental operational and administrative policies and procedures, departmental business requirements and organizational structures of the City of Ottawa
  • Analysis and interpretation of complex corporate issues and development and implementation of appropriate communications strategies
  • Project management principles and practices, consulting processes.
  • MS Office applications, MAP

Competencies & Skills

  • Advanced skills in oral and written communication and the se of clear, concise language for a range of publics
  • Provide strong research, analytical skills with a high degree of attention to detail as well as problem solving methodologies
  • Ability to initiate, organize resources, prioritize and manage tasks, manage time, meet deadlines, schedule projects and work independently
  • Ability to focus efforts on determining and meeting the information needs of senior management

Expires on 2017-Feb-03

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