Communications, Media and Public Affairs Coordinator - Toronto, ON | University of Toronto | | 20/07/17
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Communications, Media and Public Affairs Coordinator full-time

Location: Toronto, ON
Company Name: University of Toronto ()
Category: Communications
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Under the direction of the Special Advisor on Advancement and External Relations, the incumbent is responsible for coordinating the internal and external communications for the Ontario Institute for Studies in Education (OISE). Key responsibilities will include: the development and implementation of effective OISE-wide, client-focused strategies, content creation and the ability to translate events, research and other initiatives into compelling “story telling” for external purposes. Working with a diverse set of internal leaders and effectively developed external relationships, the incumbent is responsible for developing comprehensive strategies and plans that advance the Institute’s overall strategic objectives. Key responsibilities include: developing strategic plans to improve internal communications in order to bring about effective relationships with a broad array of external “publics” and the media.

This position works with colleagues throughout OISE, including the Dean’s office, Associate Deans, the office of the CAO, Education Commons, APHD, LHAE, CTL, JICS, SJE, Alumni & Friends, Advancement, Registrar’s Office and Continuing & Professional Learning. Effective lateral partnerships within “external affairs” including marketing & digital/social media development, advancement and alumni development will be key in contributing to a high functioning and effective team.


Bachelor’s degree in communications or journalism or equivalent combination of education and experience.

A minimum of five (5) years relevant experience in strategic communications and/or journalism experience. Experience working with diverse internal and external publics in creating high levels of communications. Demonstrated and comprehensive experience that includes media relations, writing, editing, researching and reporting. Use of social media in a professional-setting. Experience in an academic or education environment preferred. Working knowledge of French is an asset. Demonstrated experience developing excellent relationships with those who work in both electronic and print media and ability to translate diverse OISE activities into compelling stories to enhance the reputation of OISE. Demonstrated experience in dealing effectively with the media, including both electronic and print, is essential.

Superior oral and written communication skills; ability to develop and maintain strong professional relationships within and outside of OISE. Demonstrated writing skills for various formats, both print and web. Ability to take disparate research writing, events descriptions and OISE accomplishments and be able to develop strategies that include story development and pitching ideas to external audiences through media and other outlets and initiatives. Understanding of the guiding principles of good user experience. Demonstrated experience in effective management of stakeholders.

Demonstrated project management skills. Ability to follow online communications trends and technologies. Strong interpersonal and organizational skills. Ability to work independently in a fast-paced environment but also demonstrated track record as a “team player” ready to assist others on the team and beyond, as needed. Excellent public-service orientation and ability to effectively make cold calls to external leaders in education, the media and beyond. Must be creative, resourceful and solutions-oriented. Ability to manage priorities, multi-task and meet deadlines. Awareness of and sensitivity to, diversity issues. Awareness of social media and web design trends. Commitment to deliver greater digital user experience and building properties that shape and develop overall OISE brand. Familiarity with current provincial accessibility guidelines; commitment to accessibility. Flexibility to work outside regular University hours.
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