Account Manager full-time
EDC is Canada's export credit agency, offering innovative commercial solutions to help Canadian exporters and investors expand their international business. EDC's knowledge and partnerships are used by more than 8,400 Canadian companies and their global customers in up to 200 markets worldwide each year.
EDC is financially self-sustaining, and is a recognized leader in financial reporting and economic analysis.
The Commercial Markets & Small Business Team is looking for an Account Manager for the Vancouver office and for the Calgary office. Reporting to the District Manager, the Account Manager is responsible for growing, maintaining and managing a portfolio of medium-large size customers and prospects. This will be achieved by identifying and qualifying potential EDC clients by promoting cross-selling opportunities for current customers, and by coordinating EDC resources to provide predictable product solutions and service delivery to the customer. You will raise awareness of EDC’s capabilities in the territory through regular contacts with financial intermediaries and other influencers. Local banking relationships will be maintained in the context of Canadian financial intermediaries banking strategies, working closely with the Relationship Manager assigned for the territory.
Responsible for networking with clients and prospects and maintaining regular contact
Develop strategies to retain current customers, identifying type of relationship e.g. expand, maintain, limit and potential risk of flight
Develop proposals and presentations to create and identify business opportunities with clients/prospects in assigned portfolio
Provide feedback and ideas for the development of new services/products customized to clients’ needs by providing timely market intelligence to the underwriting community and COEs
Share information with sector BD and underwriter communities and the COEs to help them anticipate new needs/market trends and remain aware of client issues
Develop solutions for clients and raise awareness of EDC’s capabilities in the local market
Bachelor’s degree in business or equivalent combination of education and experience
Minimum five years of demonstrated work experience within the financial services and commercial banking
Knowledge of bank credit and lending practices
Solid knowledge of international business practices and international trade
Skills & Competencies
Ability to develop and use distribution channels and networks
Strong interpersonal, communication, and relationship management skills
Strong influencing and negotiation skills
Bilingual in both official languages(English & French)
Experience dealing with external organizations and associations such as medium and large Canadian exporters and investors, national and local industry/trade associations, local banks and brokers, and provincial trade departments and organizations
CITP designation (stands for Certified International Trade Professional)
$67,700.00 - $78,900.00