UX Design Implementation Manager - Cloud Analytics Job - Vancouver, BC | SAP | FreshGigs.ca | 07/08/16
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UX Design Implementation Manager - Cloud Analytics Job Full-Time

Location: Vancouver, BC
Category: Account/Project Mgmt, User Experience


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


Do you want to help us build and launch our next generation cloud-based Analytics platform in a fast-paced startup culture that has the muscle and stability of SAP? Are you an energetic and capable people manager with competency in both software design and project management?  Do you thrive in a group that has focused, dedicated user experience designers where all members of the User Experience team, including management own the design solutions and follow through on quality implementation and delivery? Are you passionate about process, quality, user interface design, end user experience, and supporting the implementation team? If so, then this is the right job for you!  Help us shape the future.


  • Reporting to the Manager of User Experience, the successful candidate will lead implementation for a user experience team that is focused on delivering impactful user-centric design. Because we work on the cutting edge, we need someone who is eager to learn, a creative problem solver with strong communication & collaboration skills, resourceful and with the ability to prioritize. You are expected to:
  • Execute on a detailed feature roadmap while taking direction from the Manager of User Experience
  • Work closely with the UX team to scope and deliver requirements
  • Work closely with UX Development Manager to gather input and execute on project requirements and priorities
  • Hold the UX designers and developers accountable on a daily basis and to the overall execution
  • Lead and facilitate user testing sessions
  • Facilitate the creation of user flows
  • Collaborate with stakeholders both internally and externally to gather input and develop execution plans
  • Work with the enablement team to create a reporting framework from user data to inform UX direction
  • Play an active role in all aspects of the design and development process for both new and existing applications and functionality
  • Ensure team projects/assignments are delivered with high-quality, on-time and efficiency
  • Ability to understand dependencies between processes, technologies, people, and help remove roadblocks
  • Develop documentation to support the UX design & development process, and ensure that documentation, such as UX Guidelines and Brand Voice are up to date
  • Lead a team of designers in multi-technology environment:
  • responsible for creating and maintaining a high performance team
  • manage the lifecycle of employees – e.g. recruiting/retaining, developing/guiding/motivating, managing performance
  • ensure ongoing communication of company/org messages, objectives, goals and strategy into own team
  • Stay current on technology, trends and patterns, and understand how they may fit into or advance our strategic direction


  • Multi-year experience in the area of Software design for SaaS with proven technical skills
  • Hands-on experience with software (UX & UI) design, front end development, and proven experience in project management and delivery
  • Experience managing Agile development projects, from planning to delivery
  • Experience in leading a technical team members and providing guidance, coaching, mentoring and leadership
  • Track record of achieving business targets, like quality, scope and time commitments in an international environment


  • University degree in User Experience Design, Cognitive Science, Computer Science, or a combination of education & experience
  • Excellent people management skills, strong dedication to people development and mentoring
  • Excellent analytical and communication skills, with a strong grasp of the English language
  • Confidence in working directly with all levels and disciplines within the product team
  • Team player with outstanding interpersonal skills and a high degree of personal initiative
  • Flexible to changing priorities and requirements with flexibility to react on new challenges and opportunities
  • Ability to encourage innovation and foster a high-energy and focused environment


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities.

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