- Plans, designs, delivers, implements and evaluates learning programs primarily focused on Support Staff, including face-to-face training sessions, demonstrations, on-line training, web-conferencing, training provided by external vendors.
- Uses Learning and Development best practices to establish and maintain appropriate systems for measuring the effectiveness of programs; recommends supporting training provided by external vendors.
- Revises and makes recommendations for revision to specific training and/or development programs.
- Promotes current and future training and development opportunities.
- Assesses relevant training needs for staff in consultations with Human Resources Consultants, Divisional/Departments, professional development committees.
- Stays informed on relevant skills and qualification levels required by Support Staff for effective performance.
- Assists in creating of training manuals.
- Identifies, selects and manages external training and accreditation bodies and providers, under the direction of the Director.
- Maintains departmental learning management system (LMS), including coordinating logistics for training programs and events, updates online information on training and developing for employees.
- Provides career development support and guidance to Support Staff; establishes a variety of “Communities of Practice” among Support Staff.
- Creates and maintains Staff Development website employing web graphics optimization to ensure access to quality training resources materials.
- Designs, develops, manages and maintains all content on the Staff Development website, ensures the website presents a consistent and properly branded look and feel, evaluating front-end usability.
- Provides recommendations on how to align all website activities with broader Learning and Development strategy.
- Ensures that all Support Staff training materials and activities meet relevant College and statutory policies.
- Evaluates the impact of training and adjusts methodology to meet the needs of future learners.
- Participates in planning and delivery of College-wide events related to Organizational culture and/or change.
- Performs other duties as assigned such as participating on special projects.
- Three year diploma or degree from a recognized post secondary institution in Human Resources, Training and Development or equivalent; successful completion of Training Adults Certificate or equivalent.
- Minimum five years’ experience in facilitation and/or adult training, technical and MS Office training, familiarity with AODA requirements for accessible documents required.
- Demonstrated experience in creation, development, and optimization of web pages and web development within a content management system, working with digital asset management tools.
- Microsoft Certification in MS Word, Excel, PowerPoint and Outlook is preferred.
- Experience in eLearning, design, development of resource materials and delivery, and familiarity with Banner or similar HR or student information systems.
- Demonstrated ability in designing, planning, marketing and delivering workshops, conferences and similar events; including experience in coaching and delivering training.
- Demonstrated experience providing one-on-one advising; developing action and success plans.
- Excellent analytical, interpersonal, communication and organizational skills.
- Excellent creative problem-solving, trouble shooting, negotiating, and time management skills is essential.
- Superior oral and written English communication skills.
- Ability to demonstrate tact, diplomacy and respect for confidentiality are essential.
- Excellent relationship building and customer service skills.
- Ability to lift up to 44lbs (i.e., boxes of materials for workshops, retreats or information sessions etc.)
- Occasional travel is required (i.e., between campuses and to venues for events).
- Ability to work in an environment where a diversity of people and situations are encountered.
Hours of work: Monday to Friday 9am to 5pm
Overtime work during peak periods
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
Closing: Now Posted Externally Until Filled
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples. George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources representative responsible for the recruitment for this position will work with applicants requesting accommodation at any stage of the hiring process.