The Hatchery is a full-service digital advertising agency specializing in website design and development. We’re all about creating stunning, user experience-focused digital experiences and are based in beautiful Victoria.

We are on the hunt for a passionate Project Manager that will own client projects from start to finish. The ideal candidate will be: an excellent communicator, organized and detail oriented, and someone who is able to keep the big picture in mind while immersed in the day-to-day hubbub of client communication, scope and deadline management, and liaising with team members. Experience in an agency environment is a must. Attitude-wise, being proactive and resourceful are requirements. Ability to understand and continue to absorb technical and specialized knowledge is crucial to this role.

We’ve been steadily expanding our team, and this is a great opportunity for someone to grow in a supportive environment of talented and fun folks.

Job Description

• Own the project management project with designers, developers, and clients using the appropriate tools and software, including:

• Mapping timelines and workback schedules

• Developing tasks and briefs for projects and support work

• Managing scope, approvals & project change requests

• Proactively identifying & mitigating project issues and risks

• Project administration, including marking client billings and expenses

• Serve as the key link between client and the internal teams to communicate and prioritize project tasks based on a variety of factors

• Run bi-weekly project meetings with internal team

• Communicate project progress to senior management team

• Support sales and technical leads with requirements and statement of work documentation

• Support production/resource planning and executing including: internal coordination, status meetings, and communication

• Triage production issues and work with management team to identify root cause and potential solutions

• Interact with various client IT departments/points of contact for any infrastructure or integration-related, if needed

Qualifications

• 3+ years project management or producer experience specific to web/interactive production, preferably within the digital or ad agency environment

• Demonstrated ability to manage projects and maintain documentation within a fast-paced environment

• Demonstrated organizational abilities and attention to detail

• Formal training in one or more of following areas; Project Management, Business, Marketing, New Media or similar

• Web design and development knowledge is a strong asset. Ability to manage creative is a plus

• Excellent communication skills

• Enthusiastic team player and willingness to grow