Communications and Marketing Coordinator (Digital Media) full-time

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

This is specialised communications work in developing digital, online and social media communications strategies and messages for a large department. An incumbent plans and coordinates digital marketing campaigns and messages, develops the related online presence and recommends related courses of action to increase followers and engagement; recommends budgets for paid campaigns and develops creative for online advertising; provides guidance and advice to divisional staff engaged in digital, online and social media communications; applies online tools & metrics to analyze the effectiveness of campaigns, and prepares information, analyses and related recommendations; maintains centralised accounts for social media, online surveys and email marketing and assists divisions with updating information; monitors customer review sites and social media conversations, responds and provides guidance and advice to others on responses. Performs related work as required.

Qualifications include a Bachelor's degree in Communications or Marketing or a related discipline plus sound related experience, or an equivalent combination of training and experience. Considerable knowledge of the marketing and communications principles, practices, methods and techniques related to the work performed; of digital, online and social media practices and related available technology. Sound experience in developing and planning digital marketing and communications strategies and messages. Sound experience in social media, including social listening, social results analysis, executing email marketing and online advertising. Ability to write copy and edit a variety of materials including images and videos, and to research, collect and compile information on a variety of subjects; to communicate effectively orally and in writing. Proficiency in using website content management systems, social media management, email marketing and online survey software. A valid Driver’s License for the Province of British Columbia is required.

This is a temporary full time opportunity until December 31, 2022.

All external applicants are required to be fully vaccinated for COVID-19 as a condition of hire. External applicants who are not able to obtain a COVID-19 vaccine for a reason related to a personal characteristic protected by the BC Human Rights Code can request an accommodation at any time during the recruitment process. City of Burnaby employees can refer to our COVID-19 Vaccination Policy for City staff.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.