Have a passion for ping-pong, foosball tournaments, puppies and beer Fridays? So do we! Do you want the opportunity to expand and improve your skill set while working with well-known brands? We want that too!
We're a young fintech maverick, working with some of the world's leading brands (think: Four Seasons, Fairmont, Whole Foods Market, Tim Hortons) as we develop the next generation of payments technology. Business is booming and we're looking for an organized, energetic and hard-working Client Success Coordinator to join our growing company!
The Client Success Coordinator works with clients on a daily basis and must be an expert in project management, communication, and comfortable in a rapidly growing and fact-paced environment. This role works closely with team members from different departments and requires a positive, can-do attitude.
If you're a natural relationship builder, have experience in sales or customer service or feel like you posess some unique and relevant skills, we encourage you to apply!
- Work with clients on a daily basis
- Manage all inbound client communication and organize response quickly, involving necessary team members
- Help with new client implementations
- Collaborate with other departments to ensure the business needs of clients are met
- Develop client onboarding assets
- Relevant work experience in a client-facing role.
- Proactive and self motivated Strong interpersonal skills and a natural relationship builder.
- Ability to manage multiple projects at once.
- Experience in sales and promotions a bonus, but not a requirement.
- Full-time, competitive salary with competitve benefits.
- Fun company events like Beer Fridays, free lunches and ping pong/foosball tournaments.
- Very positive, welcoming and social environment Major growth opportunities.
- Downtown Vancouver office close to Sky Train, Sea Bus, and West Coast Express.