Client Services Executive - Edmonton, AB | DONOVAN Creative | | 06/06/11
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Client Services Executive full-time

Location: Edmonton, AB
Company Name: DONOVAN Creative ()
Category: Account/Project Mgmt, Communications
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DONOVAN Creative is an award-winning agency, and we’re looking for a Client Service Account Manager to work with our creative and account teams.

Job Description:

  • Create and execute project work plans, work back schedules, contact reports and budget control reports
  • Create, co-ordinate and manage the execution of creative and project briefs
  • Identify and source resources as needed
  • Manage day-to-day client/agency relationships
  • Enforce project standards and quality assurance
  • Ensure all documents are kept up-to-date and complete and are accessible
  • Keep track of all details
  • Solve unsolvable problems
  • Pro-active in assessing client needs
  • Persuasive writer and presenter


  • Extremely detail oriented and organized – keep track of all details
  • Process oriented
  • Previous agency experience – minimum of 2 - 5 years
  • Thorough understanding of the creative process, as well as experience with both traditional and new media
  • Strategic thinker and idea generator
  • Ability to understand client requirements and deliverables
  • Ability to lead and manage cross functional teams
  • Excellent presentation skills coupled with strong written and verbal communication skills
  • Ability to effectively manage multiple projects/tasks of varying complexities and meet tight deadlines in a fast-paced environment
  • Great attitude with excellent creative thinking and problem solving skills
  • Strong work ethic
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