Brand Manager - Ottawa ON | Burberry Limited | | 14/02/14
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Brand Manager full-time

Location: Ottawa ON
Company Name: Burberry Limited ()
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Founded in 1856, Burberry is a luxury brand with a distinctive British sensibility and strong international recognition. Headquartered in London and listed on the London Stock Exchange Burberry continues to create new opportunities for growth and development.


Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team.
Be on the shop floor

  • Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours
  • Monitor, coach and provide feedback to the store team to deliver excellent customer experience
  • Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store
  • Drive the use of digital assets to enhance the customer experience

Retain and develop talent

  • Lead, inspire and manage a high performing, positive store team
  • Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning.
  • Establish a learning culture and maintain a strong connection of the store team to the Brand.

Advocate product

  • Have excellent product knowledge and drive the same standard across the store team
  • Maintain a strong understanding of product sales performance and optimise sales of the available inventory

Nurture customer relationships

  • Establish and embed customer focused behaviours across the store team
  • Build and cultivate long term customer relationships and lead the team to do the same

Drive store performance and productivity

  • Build and maintain familiarity with the local external environment; customers, competitors and talent.
  • Maintain a commercial mindset and continually identify and convert opportunities to drive store performance
  • Drive operational excellence across all areas of the store
  • Ensure compliance with all corporate standards, policies and initiatives<


The ideal candidate will have:

  • A minimum of 1.5 year of retail experience as a General Manager or 3 years previous experience as an Assistant General Manager: preferably in a luxury retail environment
  • Strong clienteling background
  • Willing to work in and promote a team oriented environment
  • Must have strong leadership skills and demonstrate a strong leadership background
  • Excellent interpersonal skills required to ensure clear, effective communication with all management and staff. Consistently show a positive attitude & take responsibility for own actions
  • Must be results driven and flexible to change
  • Advanced knowledge of POS System and basic computer skills (MS Word, Excel, Outlook)
  • Must have balanced strengths in operations, merchandising and personnel management

From the moment that you join our team we aspire to make your employment experience a memorable and engaging one. Our people are passionate and proud of Burberry and our product; this energy, attitude and spirit define us. If you are energetic, hardworking and thrive in a collaborative and fast paced environment then please apply with a CV and covering letter, stating your salary details.

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