Technical Writer full-time
We value a diverse workforce
Business Unit/Section: Calgary Emergency Management Agency (CEMA)/Business Continuity and Recovery Planning
Location: 673 1 Street N.E.
Union/Position: CUPE Local 38/Permanent #TBD
Compensation: Pay Grade 8
$30.93 - 34.00 - 35.73 - 37.50 - 39.36 - 41.36 per hour
Hours of Work: This position works a standard 35 hour work week.
Business Unit Information
The Calgary Emergency Management Agency (CEMA) is one of the leading emergency management and business continuity organizations within Canada. CEMA is dedicated to providing leadership, support and coordination for planning, response, and recovery during emergencies and disasters. CEMA works closely with over 35 agency members and partners to promote, build and enhance a resilient community.
Responsibilities
Reporting to the Manager of Business Continuity and Recovery Planning, this position is a challenging opportunity for a motivated self-starter. The Technical Writer will support CEMA by providing expertise in editing complex data, managing sensitive information and developing professional working documents. Primary duties include:
- Research, write and/or edit material for the Municipal Emergency Plan, Corporate Continuity Plan, and Infectious Disease Management Plan (IDMP).
- Draft and/or amend policies and procedures for CEMA.
- Create reports, briefs and summaries; complete write-ups for Concept of Operations documents.
- Manage information by organizing, editing and compiling information workflows.
- Produce written templates, in consultation with CEMA team members, and establish working templates for various documents.
- Liaise with identified stakeholders.
- Perform additional administrative functions such as record keeping, meeting participation, recording meeting minutes, filing and documentation, as required.
- Participate in the activation of the Municipal Emergency Plan or Emergency Operations Centre, as required.
Qualifications
The successful applicant must possess a completed two year diploma in Business Continuity, Emergency Management, Communications, or a related field, supplemented with a minimum of two years of relevant experience in technical writing. An intermediate level of proficiency using Microsoft Office (Word, Outlook, PowerPoint) and a basic level of experience with Microsoft Office Excel will be required. Previous experience in research and analysis and/or in Emergency Response Plan writing will be considered assets.
Success in this position requires the ability to articulate complex information in clear and concise documents; demonstrate strong presentation, problem solving and organizational skills; and manage a heavy workload with time sensitive deadlines. The successful applicant must demonstrate exemplary communication skills and adeptness in editing, compiling, organizing and understanding technical information in order to create intricate plans. The ability to build and maintain positive working relationships, function effectively with minimal supervision, and handle confidential information with integrity and political sensitivity is essential.
Notes
- Successful applicants must provide proof of qualifications.
- Only education obtained from an accredited institution will be recognized as meeting the minimum qualifications.