Customer Experience Coordinator - Langley, BC | Jelly Marketing | | 26/04/17
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Customer Experience Coordinator Full-Time

Location: Langley, BC
Category: Business Dev/Sales
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Role: Client Experience Coordinator
Job Type: Full Time 8:30am - 5:00pm, Monday to Friday
Compensation: Negotiable based on experience
Location: Fort Langley Office

*Please submit your application here: http://jellymarketin..ordinator/

Role Requirements:

  • Fabulous personality and excellent communication skills
  • High attention to detail and skill for ensuring information is accurate and complete
  • Self‐motivated team player
  • Naturally inclined to focus efforts on discovering, meeting, and serving the needs of the clients and management team

Skills Needed:

  • Cash handling
  • Ability to work effectively with limited supervision
  • Computer proficiency including: e‐mail, word processing, internet research
  • Creative problem solving: ability to review situations, organize information, identify key factors and recommend solutions
  • Proven ability to focus and complete tasks and projects on time even when exposed to interruptions

Duties and Responsibilities:

Client Experience Coordinator will be the first impression for all visitors, clients, potential clients, and the like at Jelly Marketing's Fort Langley office. Duties include but are not limited to:

  • Answering all incoming phone calls, transferring calls, taking and delivering messages with high level of accuracy, warmth, and professionalism
  • Greeting and hosting all incoming visitors in a friendly and warm manner: offering tea, coffee, taking coats, etc.
  • Cash handling and spend reconciliations
  • Assisting Director of Operations with internal projects and tasks including but not limited to: accounting, scheduling meeting spaces, group hosting, staff meetings, team building activities, shipping and receiving, special occasions, etc.
  • Assisting Principal with tasks related to the administrative, creative, and other tasks.
  • Assisting Principal with tasks related to business development including but not limited to: research, reporting, data entry and compilation, etc.
  • Provide administrative support to Jelly Team members as deemed appropriate
  • Serve as a vibrant cultural catalyst via music curation and communal space administration.
  • Daily organization and administration of communal spaces, reception, etc.
  • Weekly inventory of communal resources, kitchen, office, etc. weekly purchasing of necessary supplies
  • Regular care for all plant life
  • Other duties as assigned

Required Assets:

  • Personal vehicle
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