Community Services Web Content Writer - Edmonton, AB | City of Edmonton | | 05/06/15
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Community Services Web Content Writer full-time

Location: Edmonton, AB
Company Name: City of Edmonton ()
Category: Copywriting / Writing
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As a Web Writer for the Community Services Department, you will be responsible for planning, gathering, editing and optimizing web content for your client branch(es) and coordinating effective maintenance solutions.

Your responsibilities will include:

  • Building collaborative, positive relationships with clients and delivering client service excellence
  • Taking a leadership role in the coordination of website planning, design, and management within a Branch Web Portfolio
  • Working with clients to conceive, refine, and produce innovative, high-quality digital media and materials
  • Reviewing materials submitted for electronic publication to ensure that posted information is consistent with the City’s established web standards
  • Upgrading and maintaining site content to keep the Community Services site visually interesting and current
  • Work closely with business partners: Communications and Corporate Web Office to ensure standards are met
  • Consult with the client to develop web content, set priorities, identify and resolve problems, oversee taxonomy design for review and approval
  • Apply the City of Edmonton project management framework to ensure effective management of projects.
  • Advising, training, and supporting OpenText and SharePoint users


  • Graduation from a recognized community college or technical institution with a diploma or certificate in web applications, web design, web writing or a related program
  • Minimum one (1) year experience in web design, web usability, professional writing and electronic communications
  • Experience with HTML, Adobe Photoshop, and web standards
  • Experience with content management systems such as OpenText
  • Experience delivering exceptional customer service to website clients
  • Excellent project management and communication skills – verbal, written and presentation
  • Superior analytic, organizational, and problem solving skills with a customer service focus

Job Number: 22884
Hours of Work: 33.75 hours per week, Monday - Friday

Salary: $26.952 - $33.760 (Hourly)
Classification Title: Web Content Writer
Closing Date: Jun 19, 2015, 10:59:00 PM
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Strategic Planning & Coordination (Community Services)
Work Location(s): CN Tower, 7th Floor, 10004 - 104 Ave    Edmonton T5J 0K1

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