Client Care Account Executive - Mississauga, ON | Ignite Digital | FreshGigs.ca | 02/11/16
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Client Care Account Executive Full-Time

Location: Mississauga, ON
Company Name: Ignite Digital ()
Category: Account/Project Mgmt, Advertising / Branding, Online Marketing

WHY IGNITE DIGITAL?
We are a fast growing company looking to promote within. We work with some of the best and largest companies in North America, developing their Digital Marketing Solutions.

RESPONSIBILITIES
The ideal candidate will be a strategically proactive self-starter who has a passion for customer service and generating results on client projects. The primary responsibility for the account executive is implementing client initiatives while providing a high customer service experience. Developing material and presentations/reports for clients is critical. Providing strategic and efficient solutions during proposal and client maintenance is important. Increasing digital marketing knowledge and customer product/industry knowledge is recommended. This individual is to become the product/market expert and needs to continually expand their knowledge while sharing with other team members.

Specifically, this role will:

  • Organize and generate reports for the client accounts you are responsible for
  • Advise clients on promotion strategies
  • Advise on the advertising needs of an establishment
  • Assess characteristics of products/services to be promoted
  • Develop and implement advertising campaigns
  • Strong presentation skills is critical – Present performance results to clients on a monthly basis
  • Be proactive and anticipate client needs before they are requested and review with the team.
  • Take the lead in the planning process
  • Ensure all projects contain the appropriate legal documentation
  • Negotiate with the client for renewal of contracts which are both mutually beneficial.
  • Manage timelines and budgets
  • Consistently meet project deadlines
  • Develop and maintain a strong positive relationship with the client while demonstrating a genuine sense of responsibility for the client success and also Ignite Digital’s success.
  • Manage and maintain client portfolios

EDUCATION

  • Bachelor's Degree, business administration or related field
  • College Diploma, business administration or related field

EXPERIENCE AND SKILLS:
The candidate is a proactive self-starter who is highly motivated to work independently, yet can still take direction well.

  • An established understanding of Digital Marketing is critical
  • Outstanding communication skills is critical
  • 2+ years in digital marketing capacity is preferred
  • Ability to manage tight deadlines
  • Effective in organizing team members to accomplish client goals
  • Effective time management
  • Excellent communication skills
  • Excellent multitasker
  • Well organized
  • Works well in a team

Join a market leader, Apply Today!

Office Location

186 Robert Speck Parkway, Mississauga ON L4Z3G1
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