Business Development Manager - Etobicoke, ON | FirstService Residential | | 26/12/14
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Business Development Manager full-time

Location: Etobicoke, ON
Company Name: FirstService Residential ()
Category: Account/Project Mgmt, Business Dev/Sales
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Department: Management

Job Type: Full Time

Hours: Minimum 40 hours per week

FLSA Status: Exempt

Job Location: Onsite


Reporting to the President of FirstService Residential Ontario, the Business Development Manager (BDM) is a highly motivated self-starter who will lead and provide strategic sales initiatives, engage in marketplace sales activity and work closely with the Manager, Marketing and Communications on lead generation activities and communication with prospective clients. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets.  The BDM will be responsible for the achievement of a New Business Sales Quota as determined by Market Leadership.


Business Development

  • Develop and execute a sales strategy to obtain residential condominium management contracts from that meet the FirstService Residential client-type strategy
  • Manage and directly participate in the sales process; deliver sales presentations to prospective clients
  • Continually seek out innovative ways to communicate our value to prospects and existing clients
  • Identify growth opportunities within existing managed communities; manage and lead the internal sales process
  • Monitor competition and keep on top of industry trends; report findings to senior leadership team
  • Manage  sales  process  through  utilization  of  CRM  (Dynamics)  -  entering  and  updating  lead/opportunity        information, documents, generation of sales follow up schedule, and lead/opportunity communications
  • Preparation of request for proposal (RFP) responses
  • Other initiatives as identified by senior leadership


  • Bachelor’s degree in business or MBA plus a minimum of 3 years sales experience in a service related industry
  • CRM experience (Microsoft Dynamics preferred)
  • Customer service skills that facilitate communication with internal and external business partners and customers
  • Possess excellent grammar, spelling and proofreading skills
  • Demonstrate good common sense, sound judgment, and a high ethical bar
  • Consistently perform at high levels in a fast-paced ever-changing work environment
  • Ability to work independently; capable to take ownership of assigned tasks and to anticipate work requirements
  • Business development and/or operations experience in residential condominium management is preferred
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