We are seeking an experienced Bilingual Senior Communications Lead for a full time position with our client. located in downtown Toronto.  This position will be onsite, post-pandemic.

Reporting to the Vice President, Corporate Communications the Senior  Communications Lead is responsible for developing, leading and implementing the overall internal communications strategy to deliver clear, concise and high impact internal (70%) and external (30%) communications.

Responsibilities:

• Develop long-term internal Communications strategy
• Manage global communications channels including intranet, digital displays, social media and email communication tools
• Oversee rollout and localization of global communications initiatives and change management plans
• Support planning by researching communication needs across the company, including regular consultation with key stakeholders to foster effective, timely two-way communication between employees at all levels and an understanding of corporate goals and strategies
• Ensure communications governance through consistent processes and related tools
• Develop systems, templates, policies, processes and procedures to help ensure consistency of appearance, word choice and quality across all of internal documents
• Create content and messaging (articles, announcements, etc.) for internal distribution in the appropriate voice and tone that aligns to strategic initiatives
• Provide high level content management for social media and intranet
• Partner with internal and external suppliers to manage graphic design and translation, as required
• Develop and maintain an intranet strategy
• Manage the intranet site, encouraging employee engagement with the site through posts, likes and comments
• Act as a Communications expert and resource to key internal clients
• Provide support to other departments’ internal communications requirements which may include development of communications plans, writing, editing and proofreading materials
• Draft and review internal communications, including office announcements, initiatives/events and tenant communications
• Support regional and functional teams in building and managing intranet content for their pages

Qualifications:

• Bachelor’s degree and/or post-graduate certificate in communications, journalism, marketing, public relations, English or related discipline
• Membership and accreditation in a recognized related professional association and designation
• 10+ years corporate communications experience, preferably with a global organization
• Exceptional communication skills in English and French, spoken and written; able to present information to a variety of audiences effectively
• Exceptional writing/editing experience
• Demonstrated ability to take complex ideas and translate them into key messages and creative executions that resonate with employees and/or other stakeholders
• Effective interpersonal skills and the ability to build and maintain effective networks and relationships and work as an integral member of various, diverse and global teams
• Strong project management and organizational skills
• Ability to exercise appropriate level of discretion and judgement
• Significant intranet and internal communication tool management experience
• Flexible, creative, detail-oriented self-starter who can handle multiple tasks
• Ability to read, analyze, interpret and communicate technical material, financial reports and legal documents
• Spanish language skills an asset