Account Manager - Toronto | FreshBooks | | 15/01/14
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Account Manager full-time

Location: Toronto
Company Name: FreshBooks ()
Category: Account/Project Mgmt, Business Dev/Sales
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At FreshBooks, we are fanatical about small business owners.  Our vision is a world where entrepreneurs can successfully run their businesses without ever having to learn accounting.

In addition to being the #1 Cloud Accounting solution in America, we recognize that owners often seek the advice of accounting professionals for more advanced financial tasks.  Naturally, we are passionate about facilitating the collaboration between owners, accounting professionals and FreshBooks.

We are looking for sales professionals to build and evangelize FreshBooks to the accounting community.

Your responsibilities:

Drive your funnel

  • Process and maintain inbound leads generated from marketing efforts, our customers, and web properties
  • Conduct webinars in order to educate accountant professionals and position FreshBooks as the ideal solution for small business owners
  • Close your leads and convert accountants to the FreshBooks Accountant Network
  • Work funnel by making approx. 30+ calls a day

Influence your client base

Maintain contact with accountants in order to:

  • Encourage recommendation behavior
  • Ascertain FreshBooks penetration within their practice
  • Be prepared to assist accountants with their client’s FreshBooks decision

Be a great FreshBooks citizen and a solid teammate

  • Enthusiastically live the FreshBooks values everyday
  • Celebrate the contributions of everyone in our organization
  • In addition to having personal drive, be a good team player that easily gets along easily with others
  • Provide backup to your teammates and the owners that they support
  • Provide business intelligence to the product management and marketing teams
  • Be prepared to lend a hand when calls for assistance come from the customer support team

Other responsibilities

  • Occasional travel to tradeshows and other live events
  • Participate in special projects as assigned

Your Experience & Skills

  • 2 – 5 years of proven B2B or B2C sales
  • A strong sense of ownership coupled with great adaptability
  • Ability to consistently find ways to meet and surpass your goals
  • Comfortable “selling what you have”, rather than “looking for excuses”
  • Adept at adjusting “on the fly” in order to meet customer requirements
  • Active listener
  • Ability to empathize
  • Great verbal and written communication skills individually and to a group

Nice to haves

  • Worked with accountants, bookkeepers or other financial professionals
  • Drove an indirect channel program
  • Worked within a SaaS organization
  • Used for your funnel management activities
  • Conducted webinars
  • Trained in a popular selling system (e.g. SPIN, PSS, TSM, …)
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