Outrider Canada seeks an experienced Account Manager who is passionate about search marketing and digital media to lead a team based out of our Montreal, Quebec office to deliver on the search marketing needs of our clients.

The Account Manager within Outrider Canada has full responsibility of a portfolio of clients and a team of account coordinators. She/he is overall in charge of growing the client portfolio revenue and developing management skills and expertise within the team. Ultimately, she/he is in charge maintaining an excellent level of satisfaction for all accounts.

Job Description:
The ideal Account Manager is a highly passionate, collaborative, outgoing, creative oriented leader. A seasoned candidate will demonstrate the following responsibilities.

Core Duties/Responsibilities:

Internal & External Client Relationship

• Accountable for overall client health and satisfaction.
• Proactively identify and solve client risks before they escalate to issues.
• Develop/maintain trusted relationships with senior leaders within the client, across client base and industry.
• Develop multi-tiered agency-client relationships and ties.

Provide Strategic and Marketing Leadership

• Demonstrate thought leadership for client and overall industry.
• Educate clients on the importance of search in the overall marketing mix.
• Understand clients' business and generate new ideas to enhance client performance.
• Works with clients to uncover business needs and objectives, build appropriate strategies, and identifies/implements services to help achieve client goals.
• Provide effective analysis to support marketing recommendations.
• Ensure integration of search into overall communications strategy.
• Build trust, credibility, and client referrals.

P&L Accountability and Business Development

• Identify and grow revenue opportunities with current clientele
• Achieve client targets within the context of the underlying opportunity.
• Maintain or improve account profitability.
• Work with business development team to develop new client sales proposals.

Leadership and Talent Management
• Assist the Account Director in the manage a team search marketing professionals with expertise in paid search, search engine optimization and social media marketing
• Foster teamwork and a constructive work environment.
• Maintain a high level of employee commitment.
• Provide team leadership that rewards creativity.
Brand Management and Communications Planning
• Assist in the branding of Outrider as the authority in the industry through collaboration in planning and participation our marketing efforts.
• Drive visibility and positive reputation of Outrider through participation in industry events, associations, speaking engagements and other networking opportunities

Recommended Core Competencies:

• Bi-lingual in French and English required
• SEO/SEM/Analytics experience required
• Digital Branding, Social Media, online reputation or social community management
• 3 to 5 years of related industry experience, preferably agency
• 3+ years of demonstrated strong client relationship responsibility
• Proven account management, analytical, and problem solving skills
• Demonstrated track record of client relationship development and service
• Strong knowledge or experience in Internet businesses, account management/coordination, buying, client/campaign strategy, and media planning.
• Proven ability to lead successful campaigns
• Superior verbal and written skills with outstanding presentation ability
• Strong interpersonal/communication skills
• Keen attention to detail
• History of successful team leadership
• University degree required