Account Manager SEM - Montreal, QC | Outrider Canada | | 15/05/12
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Account Manager SEM full-time

Location: Montreal, QC
Company Name: Outrider Canada ()
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Outrider Canada seeks an experienced Account Manager who is passionate about search marketing and digital media to lead a team based out of our Montreal, Quebec office to deliver on the search marketing needs of our clients.

The Account Manager within Outrider Canada has full responsibility of a portfolio of clients and a team of account coordinators. She/he is overall in charge of growing the client portfolio revenue and developing management skills and expertise within the team. Ultimately, she/he is in charge maintaining an excellent level of satisfaction for all accounts.

Job Description:
The ideal Account Manager is a highly passionate, collaborative, outgoing, creative oriented leader. A seasoned candidate will demonstrate the following responsibilities.

Core Duties/Responsibilities:

Internal & External Client Relationship

  • Accountable for overall client health and satisfaction.
  • Proactively identify and solve client risks before they escalate to issues.
  • Develop/maintain trusted relationships with senior leaders within the client, across client base and industry.
  • Develop multi-tiered agency-client relationships and ties.

Provide Strategic and Marketing Leadership

  • Demonstrate thought leadership for client and overall industry.
  • Educate clients on the importance of search in the overall marketing mix.
  • Understand clients' business and generate new ideas to enhance client performance.
  • Works with clients to uncover business needs and objectives, build appropriate strategies, and identifies/implements services to help achieve client goals.
  • Provide effective analysis to support marketing recommendations.
  • Ensure integration of search into overall communications strategy.
  • Build trust, credibility, and client referrals.

P&L Accountability and Business Development

  • Identify and grow revenue opportunities with current clientele
  • Achieve client targets within the context of the underlying opportunity.
  • Maintain or improve account profitability.
  • Work with business development team to develop new client sales proposals.

Leadership and Talent Management
• Assist the Account Director in the manage a team search marketing professionals with expertise in paid search, search engine optimization and social media marketing
• Foster teamwork and a constructive work environment.
• Maintain a high level of employee commitment.
• Provide team leadership that rewards creativity.
Brand Management and Communications Planning
• Assist in the branding of Outrider as the authority in the industry through collaboration in planning and participation our marketing efforts.
• Drive visibility and positive reputation of Outrider through participation in industry events, associations, speaking engagements and other networking opportunities

Recommended Core Competencies:

  • Bi-lingual in French and English required
  • SEO/SEM/Analytics experience required
  • Digital Branding, Social Media, online reputation or social community management
  • 3 to 5 years of related industry experience, preferably agency
  • 3+ years of demonstrated strong client relationship responsibility
  • Proven account management, analytical, and problem solving skills
  • Demonstrated track record of client relationship development and service
  • Strong knowledge or experience in Internet businesses, account management/coordination, buying, client/campaign strategy, and media planning.
  • Proven ability to lead successful campaigns
  • Superior verbal and written skills with outstanding presentation ability
  • Strong interpersonal/communication skills
  • Keen attention to detail
  • History of successful team leadership
  • University degree required
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