Account Director

Hooplah Inc, Toronto, Ontario

Hooplah Inc., a leading provider of social media and digital marketing services, is looking for an Account Director to join our dynamic team. Your solid background in marketing comes with a true customer service approach and together with your clear understanding of how digital tools add value to a company’s strategy and performance, you will be a big time contributor to the growth and success of our clients businesses as well as our own.

What’s All The Hooplah About?

• We offer the opportunity to become part of an incredible team of professionals.
• Great Benefits and Competitive Pay.
• Team events throughout the year to keep things FUN!
• We dress for success (at least when the clients are around).
• Work closely with our roster of great clients.

Primary Responsibilities

• Develop, manage and grow a specific set of accounts
• Build and maintain strong client relationships
• Responsible for account P&L
• Create workback schedule and client contact reports when required
• Maintain Excel spreadsheets pertaining to BCR’s, dashboards and campaign analysis
• Guide and manage Production, Development, Admin and Creative requirements
• Drive outcomes, profitability and productivity across your accounts
• Develop and deliver client presentations or lead strategic discussions
• New Business development support including PPT decks, written and oral presentations
• Responsible for day-to-day client activity, status meetings and communication
• Media planning aligned with client marketing strategy
• Oversee client reporting process
• Track and maintain job status using task management/docketing software

Required Qualifications

• 3+ years of Account Director experience having worked on large accounts
• Solid understanding of social media advertising and marketing including trends and media types (owned, earned, paid)
• Excellent Customer Service Skills
• Ability to be flexible in a changing work environment and work well under pressure
• Skilled at analyzing data, deriving insights and building creative output to meet clients objectives
• Strong communications skills; both written and oral
• Strong analytical and problem solving skills
• Superior ability to manage and organize multiple projects and deadlines
• Provide strategic guidance on identifying and engaging with media, analysts and influencers
• Proficient in Microsoft Office
• Google Analytics experience
• Ability to work independently as well as in a team environment
• Advanced knowledge of Digital Strategy along with a competent level of technical ability
• Be informed and able to discuss digital trends and current industry issues
• Be aware of and able to articulate client's digital strategy
• Ad Words Certification and familiarity within the Google framework is a plus
• Bilingual (French/English) is a plus